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What's Up, I'm Nichelle

Founder, andbam.co (exited). Now I help DTC brands grow through customer loyalty and retention. I send seasonal email advice in real time.

February @ Email Express Lane is packed with love and laughs

Reader, February may be the shortest month, but we’re making every day count with a full lineup of Email Express Lane templates and training to set your emails on 🔥fiyahhhh🔥 (yep, I said it). Here's a taste of what's in store for EEL members: 📅 Mark Your Calendars for Mastery: Implementation Sessions: Get shhtuff done on the first Friday and Wednesday of the month for East and West Coast-friendly times. It’s where your emails come to life in 90 mins or less. Post-Purchase / Product Onboarding...

The best day to send an email…

You know the saying “the best time to plant a tree is 20 years ago”? Well the best day to send an email is yesterday. The second best time is right freaking now. I know it doesn’t have the same ring… But here’s my point. I talk to people all the time who ask really nuanced questions like: “Whats the best day to send an email?” “How many characters should I use in my subject line?” “Should I use a button link or a text link?” My answer is always the same. Which ever one you can send today....

V-day email ideas for you

The gist of the q I got was..."What can I send for V-day without being too predictable?" And tbh, I'm right there with you. Even though I'm happily married, I'm not super excited by a holiday about chocolates, flowers, and a cherub shooting love arrows. So when I got this question, I was excited to show some of my favourite v-day emails from my private swipe file. I recorded a short loom with my ideas. You can watch them here. Now, if you'll excuse me I have chocolates to go buy đź«  To love and...

Welcome to....Connectianuary?

Reader, Usually around the first of the month, I send out a "here's what to send" kind of email. This is kind of like that. But first I want to take a second to say thanks. Thank you for being here in this little corner of the internet with me. My word for the year is SIMPLICITY. With that, I want to remind you how simple it is to really do this email marketing thing. (But please, notice I said simple, not easy.) The secret to email marketing isn't getting the template right. It's not finding...

Can I brag for a sec? 2 huge updates from 2023

Hey there Reader! Nichelle here, and wow, do I have some updates for you. In truth, I've been putting off this email for a while. There's so much to say and so little time. I'll do my best to keep it short n sweet.... Grab a coffee/adult beverage and let's get to it. A Couple of Personal Wins A New Chapter for &BAM: Big news! I've entrusted (read: sold) &BAM to the cool cats at Jane Creative. Spencer, the founder and CEO over there, is bringing a whole new vibe to the table... It's called...

What to do with your holiday pause

Reader! It's almost time to set up your OOO reply and hit the eggnog/other seasonal bevy of choice. Personally, I'm checking out (virtually) on Thursday. But this week still has lots of potential: Save your procrastinating subscribers from themselves. Remind them you sell digital gift cards with instant delivery Make a plan for January...(and beyond). Prepare now so you can focus on on nursing your hangover and encouraging the kids to play quietly. (No? Just me?) Unapologetically end every...

Your questions answered...(following up)

Yoooooo... I got some phenomenal questions over the last couple of days about email. Actually more questions than I was expecting and I'm still wading through some of the later ones. The big takeaway though - y'all can't work with cookie cutter, "rule of thumb" strategies. Your questions are nuanced and as with all questions of importance....context matters. I answered them all individually (actually I'm still working on some of them) but here are 3 I wanted to share with everyone. What would...